Adaptor Not Recognised - Laptop Repairs

Is your laptop not recognizing its power adapter, leaving you unable to charge your device? When your laptop fails to detect the adapter, it can prevent your battery from charging and disrupt your workflow. Our expert repair service is here to diagnose and fix the issue, ensuring your laptop and adapter work seamlessly together.

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Common Symptoms

  • Laptop displays "Plugged in, not charging"
  • Power adapter not recognized by the laptop
  • Battery not charging while the adapter is connected
  • Laptop only operates on battery power
  • Power adapter light not turning on


Several factors can cause a laptop to not recognize its power adapter, including:

  • Faulty Adapter: A damaged or malfunctioning power adapter can fail to be recognized by the laptop.
  • DC Jack Problems: Loose, damaged, or faulty DC jacks can disrupt the connection between the adapter and the laptop.
  • Motherboard Issues: Problems with the motherboard, such as a malfunctioning power circuit, can prevent the adapter from being recognized.
  • Software and Firmware Issues: Outdated or corrupt drivers, BIOS settings, or power management software can interfere with the adapter's recognition.
  • Adapter Incompatibility: Using a non-compatible or incorrect adapter can cause recognition issues.

Our Services

  1. Comprehensive Diagnostics: We perform a detailed diagnostic to identify why your laptop is not recognizing the power adapter.
  2. Power Adapter Testing/Replacement: We test your current power adapter and provide a compatible replacement if needed.
  3. DC Jack Repair/Replacement: We inspect, repair, or replace damaged or loose DC jacks to ensure a proper connection.
  4. Motherboard Repair: For issues related to the motherboard’s power circuitry, we offer repair or replacement services.
  5. Software Troubleshooting: We update or reinstall necessary drivers, BIOS, and power management software to resolve recognition issues.
  6. Compatibility Check: We ensure that you are using the correct and compatible power adapter for your laptop model.

Why Choose Us?

  • Expert Technicians: Our team is skilled in diagnosing and repairing a wide range of power-related issues in laptops.
  • High-Quality Parts: We use only high-quality, original parts for replacements to ensure reliable repairs.
  • Advanced Tools: We utilize state-of-the-art diagnostic equipment to accurately identify and fix issues.
  • Quick Turnaround: We understand the importance of your laptop, so we strive to complete repairs quickly without compromising on quality.
  • Affordable Pricing: Our services are competitively priced, offering excellent value for top-quality repairs.
  • Customer Satisfaction: We prioritize your satisfaction, offering a warranty on our repairs to give you peace of mind.

How to Get Started

  1. Contact Us: Reach out to us via phone, email, or our website to schedule a diagnostic evaluation.
  2. Drop Off/Pick Up: Bring your laptop to our service center or arrange for a convenient pickup service.
  3. Diagnosis and Estimate: Our technicians will diagnose the issue and provide a detailed repair estimate.
  4. Approval and Repair: Upon your approval, we will proceed with the necessary repairs.
  5. Quality Assurance: We conduct thorough testing to ensure your laptop and adapter are functioning correctly.
  6. Return: Collect your repaired laptop or have it delivered to your location.

Don't let an unrecognized power adapter disrupt your productivity. Contact us today for reliable, expert repair services to ensure your laptop stays powered and ready for use

For more information, please do contact us

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